Maintained by ic@ucsc.edu
This page updated:
May 19, 2008

Help

Instructional Computing provides several resources to help you find the information you need.

Search

You can search for content on the Instructional Computing website by entering a word or phrase in the box labeled "Search IC" located in the upper-left corner of most pages. You can perform more specific searches on our Search page.

How do I...?

You can find how to do specific tasks under our "How do I...?" page.

Frequently Asked Questions

The following links to FAQs will open a new browser window.

General

• Who can I contact for help?
• How can I print a weekly schedule of classes from MyUCSC?

UCSC Accounts

• I forgot my UCSC Account password.
• How do I change my UCSC account password?

CruzMail (UCSC email)

• How do I start using CruzMail?

Computer Labs

• Who can I contact regarding the computing labs at UCSC?
• How do I schedule an ITS Instructional Computing lab?
• What are the drop-in times for the labs?
• Which computer labs are open 24 hours?
• How do I access my UCSC Home Directory from Windows in the IC Labs?
• How do I access my UCSC Home Directory on Mac OSX in the IC Labs?
• I saved a document while in an IC lab and now that document is gone. How can I retrieve my lost document?
• I am getting a message that says I'm 'over quota', disk quota exceeded.
• What peripherals are available in the labs?

Virtual Computer Labs

• How do I access the Virtual Computer Labs and software whether off campus or on campus?

Printing

• Can students/faculty/staff print in the computer labs? How does it work?
• What is my bill for printing in the IC labs?

WebCT

• What is my WebCT logon and password?

Ask a Question

Ask a question of Instructional Computing staff. We attempt to respond within the next business day.

ITS Support Center

The ITS Support Center (Help Desk) assists you with all your technical services and computer and telephone-related support needs. The ITS Help Desk is open Monday through Friday from 8am-5pm to help solve your requests.