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About IC - Kelly Stack - Faculty Support Specialist

Kelly Stack - Faculty Support Specialist
Office location 202 Crown Library Building
Second Floor
Campus mailing address UCSC - ITS
1156 High Street
Santa Cruz, CA 95064-1077
Email fitc@ucsc.edu
Phone 831-459-5506

Responsibilities

Faculty Support Specialist administers and supports web server and programming services provided by the Faculty Instructional Technology Center (FITC). She also provides direct faculty support in the development of web pages, implementation of courses on WebCT, and mentors our Student Web Developers (WebDev).

Who is responsible for Kelly's work when he is out of the office?

Who is Kelly's manager?

Robin Ove, FITC Manager fitc@ucsc.edu, 831-459-2436

How do students, instructors, staff, and others interact with the Faculty Support Specialist?

Students

If you have suggestions for improving labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call 831-459-5651.

If you encounter a problem with WebCT, please fill our our WebCT Support Request Form.

If you need to create a WebCT account, or you need to add courses to your existing WebCT account, please visit our WebCT account page.

Faculty, instructors, and instructional staff

For information on how you can take advantage of the services we provide, please email fitc@ucsc.edu or call 459-5506.

To request technology assistance for your course, please visit our Technology Service Request Form.

To request an course account on the IC servers, please visit our Course Website Request Form.

Preparing for your class: Please read how to make a computer lab and software request.

If you experience problems in the labs tell the lab consultant on duty, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-4703, or 459-5214.

Adminstrators or visitors

Email ic@ucsc.edu or call 831-459-5214

Summer conference attendees: If you have suggestions for improving the labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, 459-4703, or 459-5214.